Privacy Notice

This Privacy Notice (“Notice”) explains how Sohomey Inc, a California corporation (collectively, “Sohomey,” “we,” “us,” and “our”), collects and uses your Personal Data and how we keep it secure. By accessing or using our website located at https://sohomey.com/ (the “Website”), and/or utilizing any of our services (collectively, the “Services”), you agree to the terms of this Notice and all of the terms incorporated herein by reference. Any privacy-related questions or complaints should be directed to privacy@sohomey.com.

By using the Website and/or our Services or otherwise submitting any Personal Data to us, you accept and expressly consent and agree to our practices surrounding the collection, use, and sharing of your Personal Data in accordance with this Notice. If you do not agree with the terms of this Notice, we recommend you not access our Website.

Depending on how you interact with us and where you are located, we may process different Personal Data from or about you. “Personal Data” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, to you. To the extent applicable, we will process Personal Data consistent with applicable privacy laws.

We may collect the following Personal Data about you when you use the Website and/or our Services:

• Identifying Information. When you apply for or obtain any of our Services or otherwise interact with us, we may collect certain information from or about you. Such information may include your name, email address, phone number, postal address, country of residence, and other contact information you provide.
• Property Verification Information. If you request to claim a property on the platform, we collect your full name and a copy of a document linking you to that property, such as a utility bill, mortgage statement, or other official document. We use this information solely to verify your connection to the property and retain it only as long as necessary for that purpose or as required by applicable law.
• Online Authentication Information. We may collect information used to help you authenticate your account including User Identification (ID), PIN/Password, Internet Protocol (IP) address, challenge questions, device ID, and mobile phone number.
• Correspondence and Content. When you communicate with us, such as when you send us messages providing feedback, requesting support or seeking information, we may collect the information contained in such messages.
• Financial Information. When you subscribe to a paid plan, payments are processed by our third-party payment processor, Stripe, Inc. We receive and retain information about your transactions on the platform, such as the date, amount, and subscription plan purchased, together with limited payment method details (such as card brand and last four digits). We do not store your full payment card number on our systems.
• Other Information. You may choose to voluntarily provide other Personal Data to us that we have not solicited from you and in such instances, you are solely responsible for such information.

We may collect the following Personal Data automatically through your interactions with our Website:

• Device Information. We may collect information about the device you use to access the Website such as the device type, operating system, browser type, and screen height and width. This information helps us optimize the Website for different devices and troubleshoot any technical issues.
• Usage Information. We may collect information about how you use the Website including the time you access the Website, pages you visit, the features you interact with, the links you click, and the search queries you make. By analyzing this data, we gain a deeper understanding of user behavior which in turn allows us to make continuous improvements to the Website and enhance the overall user experience.
• Location Information. We may infer your general location (such as your city or region) from your Internet Protocol (IP) address. We use this information for security and fraud-prevention purposes and to improve the Website. We do not collect precise GPS location from your device.

We may collect this information through cookies and similar tracking technologies. Please also see the “Online Tracking Technologies” section below for additional details regarding our use of cookies and other technologies to gather such information.

We may collect certain Personal Data through third parties, including businesses we partner with to offer referrals to and integrations with our Services. This includes your name, email address, and similar contact information. We may also collect Personal Data from public sources. We may also collect certain Personal Data through third-party sign-in processes and other identity verification services. This includes your name, email address, phone number, postal address, username/account login, and password.

Finally, we may collect Personal Data through third-party social media companies and marketing vendors with whom we have agreements to provide such services to us.

We may also collect information that cannot be used to identify you. For example, we may aggregate non-Personal Data about you and other consumers who use our Website. Aggregated information will not contain any information that can be linked directly back to you.

Please note that when you interact with other parties, including when you leave the Website, those parties may independently collect information about you and solicit information from you. The information collected and stored by those parties remains subject to their own policies and practices, including what information they share with us, your rights and choices on their website and devices, and whether they store information in the U.S. or elsewhere. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.

We may collect and use Personal Data for business purposes in accordance with the practices described in this Notice. Our business purposes for collecting and using information include:

• Provide Our Services and Communicate with You. We use the Personal Data we have about you to provide our Services and communicate with you, including responding to inquiries and providing notices.
• Operate and Manage the Website (including through authorized service providers). To make the Website available to you and perform Website actions requested by you such as responding to your comments, questions, and requests and providing information support; sending you technical notices, updates, security alerts, information regarding changes to our policies and support administrative messages; detecting, preventing, and addressing fraud, breach of terms, and threats or harm; and compliance with legal and regulatory requirements.
• Improve the Website. To continually improve the Website and fulfill any other legitimate business purpose as permitted under applicable laws.
• Sharing as Part of a Merger or Acquisition. In connection with or during negotiations of any proposed or actual merger, purchase, sale, or any other type of acquisition, financing, reorganization, or business combination of all or any portion of our assets or transfer of all or a portion of our business to another business.
• Secure our Website and/or Services, Prevent Fraudulent Activities, and Comply with Laws. As we believe necessary or appropriate to operate and maintain the security or integrity of the Website, including to prevent or stop an attack on our computer systems or networks, investigate possible wrongdoing in connection with the use of the Website, enforce our terms, and comply with applicable laws, lawful requests, and legal processes such as responding to subpoenas or requests from government authorities.
• Facilitate Requests. To comply with your requests or directions.
• Market Our Services. We use the information we have about you to market our Services, including sending you email communications about products, offerings, and events.
• Evaluate Your Job Application. We use the information you provide to us in your job application to evaluate your ability to meet the needs of our business and the role for which you have applied.
• Other Permitted Uses. We may use your Personal Data for any other purpose that we disclose to you at the time you provide, or when we collect, your Personal Data.

Notwithstanding the above, we may use information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by applicable law.

We may disclose Personal Data that we collect in accordance with the practices described in this Notice and for the purposes set out in the “How We Use Your Personal Data” section above. The categories of parties with whom we may share Personal Data include:

• Closers (Licensed Real Estate Agents). Where an offer is prepared for a property, we share the property address, the offer terms, and the property owner's name with the licensed real estate agent assigned to deliver that offer. Closers are contractually restricted to using this information solely to deliver the offer and may not use it for unrelated marketing or disclose it further.
• Professional Advisors. We share Personal Data with our professional advisors for purposes of audits and compliance with our legal obligations.
• Service Providers. We share Personal Data with third-party service providers for business purposes including payment processing, fraud detection and prevention, security threat detection, data analytics, and information technology and storage. Any Personal Data shared with such service providers is subject to the terms of this Notice. All service providers that we engage with are restricted to only utilizing the information on our behalf and in accordance with our instructions.
• Regulatory Authorities, Government Agencies, Law Enforcement. We share Personal Data where we are required to do so to meet regulatory or legal obligations.
• Purchasers of Business or Assets. Should we undergo any change in control, including by means of a merger, acquisition, or purchase of substantially all of our assets, your Personal Data may be shared with the parties involved in such transaction.
• Other Third Parties. We share Personal Data with other third parties at your direction, including with your consent, where applicable, and/or as otherwise permitted by law.

Notwithstanding the above, we may share information that does not identify you (including information that has been aggregated or de-identified) except as prohibited by applicable law.

When you access our Website, read our communications, or otherwise engage with us and/or our third-party partners, we may use certain online tracking technologies, such as cookies, pixels, web beacons, embedded scripts, location-identifying technologies, and similar technologies to collect Personal Data about you and to enhance your use of our Website, including to serve you with content of interest to you.

Online tracking technologies, like cookies, are small files or software that can be stored on your computer (or on other devices with internet access, such as a smartphone or tablet) when you visit a website.

These online tracking technologies may be used to gather Personal Data about you and/or your device, your geolocation, and other details regarding your interactions with our Website, such as your browser type and the time and date you visited the Website.

Cookies specifically are categorized as essential, functional, performance, or targeting.

We may use online tracking technologies to make our Website easier to use and to better tailor our Services and information to your interests and needs. We also may use them to improve the speed of your future activities and sessions on our Website; for example, we may use the online tracking technologies to save your login information or language preferences.

We do not currently conduct interest-based or cross-context behavioral advertising, and we do not permit third parties to collect Personal Data through our Website for that purpose. If we begin to do so, we will update this Notice and provide the notices and choices required by applicable law before that activity begins.

Because we do not conduct interest-based advertising, there is no advertising opt-out for you to exercise on our Website at this time.

We use a combination of first-party and third-party online tracking technologies on our Website. First-party technologies are set directly by us. Third-party technologies are set by the service providers who host, operate, and measure the performance of our Website, with our permission and, where required, yours.

Further information about our online tracking technology use can be found on the cookie banner which is on our Website.

You can manage the use of cookies in several ways:

• Our Cookie Management Tool: You can change your cookie preferences through our cookie banner.
• Internet Browser: You can delete online tracking technologies, including cookies, from your device by clearing your browser history. This will delete all online tracking technologies from all websites and applications you have visited since you last cleared your browser history. You can also set your browser to prevent certain online tracking technologies from being placed on your device. To learn more, consult the help resources for your browser: Firefox (https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop), Google Chrome (https://support.google.com/chrome/answer/95647), Microsoft Edge, and Safari (https://support.apple.com/en-ie/guide/safari/sfri11471/mac; mobile: https://support.apple.com/en-us/105082).
• Third-Party Tools: Various third-party tools exist that can help you manage cookies. For additional information you can also visit http://www.allaboutcookies.org/ where you will find information on cookie management and blocking.

Sohomey does not currently offer a mobile application and does not work with mobile advertising networks.

Please note, if you disable the use of online tracking technologies on our Website, this may affect your experience using it. For example, certain features of the Website may not work, or you may have to re-login. If you use different devices to visit our Website (for example, your computer, smartphone, tablet, etc.), you must ensure that each browser on each device is adapted to your preferences.

Some browsers and browser extensions send a universal opt-out preference signal, such as Global Privacy Control (GPC) or a “Do Not Track” (DNT) signal, indicating that a visitor does not want their personal information sold or shared. As described in the section below, Sohomey does not sell or share Personal Data, so there is no sale or sharing for such a signal to stop. If that ever changes, we will treat a Global Privacy Control signal as a valid request to opt out of the sale or sharing of Personal Data, as required by California law, and we will update this Notice before any such activity begins.online activity and behavior tracked. If a web service operator elects to respond to a particular DNT signal, the web service operator may refrain from collecting certain Personal Data about the browser’s user. Not all browsers offer a DNT option, and there is currently no industry consensus as to what constitutes a DNT signal. For these reasons, many website operators do not proactively respond to DNT signals. For more information about DNT signals, visit http://allaboutdnt.com.

You may receive an offer on your home through Sohomey without ever having visited our Website or created an account. This section explains how we handle your information in that situation.

What we collect. We obtain property records and property owner information from third-party data providers and from public sources, including county assessor and recorder records. This may include the property address, parcel identifier, owner name, ownership history, and tax and assessment information. We do not obtain your financial account information, and we do not run credit checks on property owners.

How we use it. We use this information to identify properties matching a buyer's criteria, to prepare an offer for delivery, and to enable you to respond to that offer. Where you respond, we use your response to update the status of the offer and to notify the submitting agent.

Who we share it with. We share the property address, offer terms, and your name with the licensed real estate agent assigned to deliver the offer to you. We also share information with the service providers described above who host and operate our systems.

Your choices. You may ask us not to contact you again about your property, and you may request access to, correction of, or deletion of the information we hold about you. Contact privacy@sohomey.com with “Property Owner Request” in the subject line. You are never required to create an account, engage any agent, or respond in any way in order to decline an offer or to make such a request.

Receiving an offer places you under no obligation. You do not need to respond, and declining costs you nothing.

We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect Personal Data about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Sohomey does not sell Personal Data, and does not share Personal Data for cross-context behavioral advertising, as those terms are defined under the California Consumer Privacy Act. We have not sold or shared Personal Data in the preceding twelve months. We do not sell or share the Personal Data of any individual we know to be under 16 years of age.

We do disclose Personal Data to service providers and contractors who process it on our behalf, under written contracts that limit them to performing the services we have engaged them for and prohibit retaining, using, or disclosing the information for any other purpose. A disclosure of that kind is not a sale or a share.

Where an offer is assigned to a licensed real estate agent for delivery, we disclose the property address, the offer terms, and the property owner’s name to that agent solely so the agent can perform the delivery. That agent is contractually prohibited from using the information for any other purpose, from marketing unrelated services to the owner, from selling or sharing it, and from retaining it after the assignment closes, except where their brokerage’s record-keeping obligations or applicable law require otherwise. Sohomey receives no consideration from any party in exchange for that information. Any referral fee Sohomey later receives from an agent is consideration for the referral of a representation opportunity following a closed transaction, and is not consideration for Personal Data.

We retain the Personal Data we collect as long as it is necessary to fulfill the purpose for which it was collected as outlined in this Notice and to the extent permitted by applicable legal requirements. Where you request the deletion of your Personal Data, we may continue to retain and use your information as permitted or required under applicable laws for legal, tax, or regulatory reasons or legitimate and lawful business purposes.

Depending on where you are located, you may have the following rights (“Data Subject Rights”) related to the processing of your Personal Data:

• Request access to your Personal Data. A “Data Subject Access Request” enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.
• Request correction of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate Personal Data we hold about you corrected, although we may need to verify the accuracy of the new data you provide to us.
• Request erasure / deletion / removal of your Personal Data. This enables you to ask us to delete or remove your Personal Data where we do not have a valid reason to continue to process it. You also have the right to ask us to delete or remove your Personal Data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully, or where we are required to erase your Personal Data to comply with local law.
• Object to processing of your Personal Data where we are relying on a legitimate interest (or those of a third party). You may choose to exercise this right if there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts your fundamental rights and freedoms. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
• Object to sharing of your Personal Data. You may have the right to limit the sharing of Personal Data, particularly for marketing purposes, depending on where you live and the type of Personal Data in question.
• Request Third Parties. Obtain a list of third parties to whom we have sold your Personal Data.
• Request Inferences. Obtain any information about inferences we have made based on your Personal Data as well as information on whether we or one of our processors is using your Personal Data or profiling to make decisions that could make significant decisions about you. NOTE: We are not currently engaging in such profiling that would entail us making such significant decisions about you.
• Request restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of your Personal Data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise, or defend legal claims; (d) you want us to restrict the use of any “sensitive data” (as defined under applicable law); or (e) you have objected to our use of your Personal Data, but we need to verify whether we have overriding legitimate grounds to process it.
• Data Portability / Request the transfer of your Personal Data to you or directly to another controller. We will (unless there is an exemption) assist you by securely transferring your Personal Data directly to another controller where technically feasible or by providing you with a copy in a structured, commonly used, machine-readable format.
• Right to Appeal. Depending on where you are a resident, you may have the right to appeal our responses to your Data Subject Rights requests.

To exercise any of these rights, please submit a request by emailing us at privacy@sohomey.com and include “Data Subject Rights Request” in the subject line. In the request, please specify which right you are seeking to exercise and the scope of the request. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your requests to know or delete.

Our Services are not targeted toward individuals outside the United States. Our activities are such that it may be necessary for Personal Data that we collect to be transferred, as permitted by applicable laws, to the United States and other countries where we or our service providers have facilities. When we transfer Personal Data to a country that is not regarded as ensuring an adequate level of protection for Personal Data under the EU GDPR, UK GDPR, or other applicable laws, we will seek to ensure a similar degree of protection is afforded to Personal Data by ensuring that, where possible, we put in place appropriate safeguards (such as standard contractual clauses approved by the European Commission or other relevant authority) or otherwise transfer Personal Data in accordance with applicable laws, such as where the transfer is necessary for the performance of a contract between you and us or between us and a third party in your interest, where the transfer is necessary to establish, exercise or defend legal claims, or where the transfer is made for important reasons of public interest. For more information on specific mechanisms we rely on for transferring Personal Data, please contact us at the details provided in the “Contact Us” section below.

The Website is intended for general audiences and is not directed at children. We do not knowingly collect Personal Data (as defined by the U.S. Children’s Online Privacy Protection Act or “COPPA”) from children. If you are a parent or guardian and believe we have collected Personal Data in violation of COPPA, please contact us at privacy@sohomey.com and we will remove the Personal Data in accordance with COPPA.

This Notice is effective as of the date stated at the top of this Notice. We may change this Notice from time to time. By accessing and using the Website after we notify you of such changes to this Notice, you are deemed to have accepted such changes. Please refer back to this Notice on a regular basis.

If you have any questions regarding this Notice or our privacy practices, please contact us at privacy@sohomey.com.

Sohomey Inc

2080 Empire Avenue #1086

Burbank, CA 91504

United States

Privacy and Data Subject Rights requests: privacy@sohomey.com

General support: support@sohomey.com